Pharmacy

Contact VeracityRx (powered by ProCare) - Pharmacy Benefits Manager

Contact VeracityRx at 888-388-8228 or via email at help@veracity-rx.com

Pharmacy Coverage Information:

• ID #: The ID number on your HPI Medical ID Card (member-specific)
• RXBIN: 009430
• RXPCN: VCTY
• RXGRP: EVSCRX01 = PPO Preferred; EVSCRX02 = HSA Saver; EVSCRX03 = PPO Premiere

If the pharmacy runs into issues verifying your coverage or says that you don't have coverage, please have them call VeracityRx right away. VeracityRx is available 24 hours a day, 7 days a week, even on holidays! They can be reached at: 888-388-8228 and can assist with things such as:

• Locating a Network Pharmacy
• Coverage Issues at the Pharmacy
• Understanding your Pharmacy Benefits
• Getting Prior Authorization Information

To create your Member Portal Account:

• Register for your member portal access at https://veracity.procarerx.com 
• Note: To access the secured portal listed above, the full web address must include "https://")

Use your online account to:

• Access and/or restrict profile viewing by other family members
• Review your prescription claims history or individual prescriptions
• Look up a drug to identify the formulary status and preferred alternatives
• Locate pharmacies within a zip code, state, city, or countyMobile

Mobile App

• Download the free VeracityRx App from the AppStore or Google Play Store.

Specialty and International Pharmacy Services

• Specialty Medications
  • For more information on specialty drugs, please go to www.veracity-rx.com and complete the “Enrollment Form.” Once completed, a VeracityRx Specialty team member will be in touch. 
• Personal Importation Medications
  • Medications that can be obtained internationally (from Canada) can also be acquired through VeracityRx Pharmacy Services. When the medications are obtained this way, the cost to you is $0 Copay. If you choose not to participate, you will be responsible for 50% of the cost of the medication at your local pharmacy. See page 28 of the Benefits Guide for additional details and a list of commonly prescribed Personal Importation Medications.

Preventive and Maintenance Medications

• Many preventive and maintenance medications for chronic conditions are available to a $0 cost. A comprehensive list is located above or may be requested by emailing help@evidentbenefits.com.